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TERMS & CONDITIONS

TERMS OF USE

Thank you for visiting our Website.

This Website is owned and operated by Kireiki. By accessing and/or using this Website you agree to these terms and conditions, which include our Privacy and Cookies Policy (Terms). You should review our Privacy Policy and these Terms carefully and immediately cease using our Website if you do not agree to these Terms.

In these Terms:

  • Privacy Policy means our privacy policy 

  • Sales Terms means the terms and conditions applicable to all orders for and purchases of products from the online boutique.

  • Shop means the online KIREIKI store which you may access, and purchase products from, via the Website;

  • 'us', 'we' and 'our' means Kireki

  • ‘Website’means www.kireiki.com.au (including all password protected areas) and any subdomains, all related top-level domains, mobile sites, apps, APIs and widgets.

These Terms may be amended at any time and we recommend that you refer to these Terms each time you use this Website. The amended Terms will be effective from the date they are posted on this Website. Your continued use of this Website will constitute your acceptance of the amended Terms. Your right to access and use this Website will immediately cease if you breach any provision of these Terms.

If you do not comply with these Terms, and we do not take action right away, this does not mean that we are giving up any rights that we may have, including taking any action in the future.

WARRANTY

Kireiki offer a 60 day warranty against defects in materials or manufacturer defects on all of our jewellery purchased in our online boutique. Upon our inspection, we will repair or replace jewellery proven to be defective by our jewellers within 60 days from the date of purchase.

The above contractual warranties against defects do not cover loss, damage, breakage, changes in appearance, kinks, or the gradual degradation of all or part of the products due to: normal wear and tear (including tarnishing); accident or mishap; careless handling; improper use; alteration or substitution; use outside our care instructions; improper repair or warranty service performed by someone other than us or our authorised repairers; or theft.  Tarnishing occurs naturally and therefore, cleaning is not covered by this warranty against defects.

 

EXCHANGE POLICY

At Kireiki, we want you to love what you have ordered from us, if you are not entirely satisfied with your purchase, we are happy to exchange your order for something else within 7 days of the purchase date.

Items must be returned in original condition with tags attached & unworn within 7 or 14 days.  Items which are considered to be ‘used’ will be returned back to you and we will be unable to offer an exchange.

Please note, Kireiki does not issue or accept credit notes.

We do not offer exchange on Gift Cards and Shipping.

Please post your exchange item/s to:

Kireiki

Exchanges Team

PO BOX 285,

Avondale Heights, VIC 3034

 

Postage of  Exchange items

Customers are responsible for postage cost on returned items, exchanged items will incur a flat rate postage fee of $15.00.

If you have any questions in regards to our exchange policy, please feel free to contact us at info@kireiki.com.au

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